Prior to drop-off, please have your pets profile updated within the Gingr point of sale system. Please include a recent photo if the current one is outdated. Please also provide updated feeding and, or, medication instructions.
Upon arrival all meds must be in their original container. At check-in you will be asked to fill out a medication sheet.
Items allowed will be limited to a 1 bed, 1 blanket, and 1 toy. Please label the bed with the dog’s name using a sharpie. Beds and blankets will not be accepted for dogs checking into the Dorms or the Link. Alternatively, they will be provided by Playtime Pet Resort.
Dogs must have on a quick release collar and a name tag. If for any reason, your pet doesn’t have one we can provide either for an additional charge.
Please do not include measuring cups or bowls, as we have plenty on hand here at PPR. All food should be pre-portioned and labeled. If your dog is here for an extended stay, we will allow a large container properly labeled.
Upon check-in, please review the reservation details with a PPR staff member to ensure any and all additional services have been added and assigned the proper times. This is really important!!
A PPR staff member will reach out if your pet(s) has missed a meal, so if you do not hear from us this indicates that your pet has a healthy appetite.
Your are welcome to call in for periodic updates, or you can request Photo Updates and/or Report cards for an additional fee.
These protocols are designed to streamline the check-in / check-out process, and we appreciate your cooperation.
Thank you from the Playtime Team.
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